Once everyone has moved in and the tenancy has officially begun, we can look the next steps.
For our self managing landlords, we then pass over the reigns to you. We will swap contact and relevant details between you and your tenants so that you can maintain frequent communication and serve any written notice of inspections etc. directly to them. Don’t forget to keep a close eye on changing legislation, safety certificates and your right-to-rent checks – you don’t want to get on the wrong side of the extortionate fines now on offer for non-compliant landlords.
For our managed landlords, pop your feet up! Your dedicated property manager will keep an eye on everything for your. They will monitor safety certificate dates and arranged for these to be renewed when necessary. Any maintenance that comes in via our dedicated Fixflo maintenance platform will be checked to see if it is a tenant or landlord responsibility, triaged by urgency, and they will get in touch with you for permission to get any works done. They can crack on with a fix or get a quote if you prefer.
Each month, we will collect the rent from your tenant and get it processed through our account system, deducting the management fee and any agreed maintenance. We will the balance into your chosen bank account and send you a digital statement showing your income and expenditure. We can even send a yearly summary if you need it for the accountant.
The team are constantly working and learning from industry leaders to keep up to date with latest legislation and industry commentary to keep you compliant and informed.
When the time comes for your tenants to move on, your property manager will provide the tenant with a moving checklist, their original inventory and a breakdown of their final rent payment just to set out the expectations of what we need when keys are returned. They will process the final checkout report and manage any deposit queries in like with the TDS rules. Then we go back to step 1!