Ep24 – Rent Smart – Complaints

#rentsmart

💬 Got a concern about your rental? Here’s how to raise it the right way.

In this week’s Rent Smart with JDG, Ross explains how tenants can professionally and effectively raise a complaint—and what protections are in place to support you.

📩 When to speak up (and how)

🧾 What your letting agent’s process should include

⚖️ How the Property Ombudsman can help

📢 A look ahead at the Renters Reform Bill & landlord accountability

Clear, fair, and respectful communication makes all the difference. Watch now to know your rights and next steps.